Condition grading

Know exactly what you're getting.

Every iPhone we sell is graded by the same simple, honest standard. No surprises, no marketing fluff — just a clear picture of how the device looks and how it performs.

Excellent

Near-mint, barely used

Cosmetic
No visible scratches, dents or marks under normal lighting.
Screen
Flawless display — no scratches, no burn-in, no dead pixels.
Battery
Battery health 90%+
Best for
Buyers who want a device that looks and feels brand new.

Good

Light wear, fully functional

Cosmetic
Light micro-scratches on the frame or back, only visible up close.
Screen
Minor marks possible on the screen; no cracks, no impact damage.
Battery
Battery health 85%+
Best for
Most buyers — looks great in a case, performs like new.

Fair

Visible wear, performs like new

Cosmetic
Visible scuffs, scratches or small dents on frame or back.
Screen
May have visible scratches; no cracks that affect use or touch.
Battery
Battery health 80%+
Best for
Value buyers who care about performance over looks.

All grades exclude cracks, structural damage and devices locked to iCloud or a carrier — those are never sold.

Inspection

Every device, fully tested.

Before a phone gets a grade, it passes a full functional check. If it fails any of these, it doesn't go on sale — full stop.

6-month warranty

On every device, parts and labour included.

Battery verified

Health % is shown on every product page.

Honest grading

If we missed something, we make it right.

  • Display & touch response
  • Front & rear cameras
  • Battery health & charging
  • Speakers, microphones & earpiece
  • Face ID / Touch ID
  • Wi-Fi, Bluetooth & cellular
  • Buttons, haptics & vibration
  • Charging port & wireless charging
  • Frame, back glass & screen integrity
  • iCloud unlock & carrier unlock

Not what you expected? We'll sort it.

If a device arrives and the condition doesn't match the grade, contact us within 7 days for a full refund or replacement. No restocking fees, no hassle.